Return & Refund Policy

 

Last Updated: 27/07/26

Thank you for shopping with LearnNFC

As our store exclusively sells digital products delivered electronically (including PDF instant downloads), please read this policy carefully before making a purchase.

Digital Products

All products sold through our store are digital files delivered electronically. No physical items are shipped.

Once payment has been successfully processed, customers receive immediate access to download their purchased files.

No Returns

Due to the nature of digital products, all sales are final.

Because digital files cannot be returned after they have been downloaded or accessed, we do not accept returns, exchanges, or cancellations once an order has been completed.

Refund Policy

Refunds are generally not available for digital products, including but not limited to:

• Accidental purchases
• Purchasing the wrong product
• Purchasing duplicate products
• Change of mind
• No longer needing the product
• Failure to read the product description
• Compatibility issues where the required software or application was listed before purchase
• Inability to download due to customer device, internet, or software issues
• Dissatisfaction based on personal preference after download

We encourage all customers to carefully review the product description, preview images, file formats, and compatibility information before purchasing.

Exceptions

We may provide a refund or replacement in the following situations:

1. Duplicate Purchase

If you accidentally purchase the same digital product more than once, please contact us. After verification, we may refund the duplicate purchase.

2. Corrupted or Defective Files

If a downloaded file is corrupted, damaged, incomplete, or cannot be opened due to an issue with the file itself, please contact us within 14 days of purchase.

We will first attempt to provide a corrected replacement file. If we are unable to provide a working version, a refund may be issued at our discretion.

3. Incorrect Product Delivered

If you receive a file that is materially different from the product you purchased, please contact us. We will either provide the correct file or issue a refund if the issue cannot be resolved.

Download Issues

If you experience difficulty downloading your purchase, please contact us before requesting a refund.

We are happy to assist with:

• Download problems
• Missing download links
• Corrupted downloads
• Access issues
• Technical questions relating to the purchased files

Most download issues can be resolved quickly without requiring a refund.

Product Compatibility

Customers are responsible for ensuring that the purchased product is compatible with their intended software, device, or application.

Compatibility information is provided on each product page where applicable.

Refunds will not be issued because a product is incompatible with software or devices that were not listed as supported.

Customer Responsibility

By purchasing from our store, you acknowledge that:

• You understand you are purchasing a digital product.
• No physical item will be shipped.
• You have reviewed the product description before purchasing.
• You understand that digital downloads cannot be returned once delivered.
• You agree to this Return & Refund Policy.

Fraud Prevention

We reserve the right to refuse refunds where there is evidence of:

• Abuse of our refund policy
• Fraudulent activity
• Chargeback abuse
• Attempts to obtain products without payment
• Violation of our Terms of Service

Consumer Rights

Nothing in this policy is intended to limit or exclude any statutory consumer rights that cannot legally be excluded under applicable consumer protection laws.

Where required by law, eligible customers will receive the remedies provided under those laws.

Contact Us

If you have any questions about your purchase or require assistance with your digital download, please contact us.

Email: learnnfc@protonmail.com

Please include:

• Your order number
• The email address used during purchase
• A description of the issue
• Screenshots (if applicable)

We aim to respond within 1–3 business days.

Thank you for supporting LearnNFC